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User Churn

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Churn Time:  
from 30 days ago
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Breakout
Cancellations
Unpaid
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Customer Retention

Relative Absolute
Relative Absolute
Subscription Months since account creation
0 1 2 3 4 5 6 7 8 9 10 11
September 2016 7 6 86% 5 71% 4 57% 4 57% 3 43% 1 14% 2 29% 1 14% 1 14% 1 14% 1 14% 1 14%
October 2016 17 13 76% 11 65% 9 53% 7 41% 6 35% 5 29% 5 29% 4 24% 4 24% 4 24% 4 24%  
November 2016 15 12 80% 11 73% 9 60% 7 47% 6 40% 6 40% 5 33% 5 33% 4 27% 3 20%    
December 2016 21 21 100% 16 76% 16 76% 14 67% 11 52% 10 48% 8 38% 6 29% 6 29%      
January 2017 33 29 88% 21 64% 16 48% 12 36% 11 33% 9 27% 9 27% 7 21%        
February 2017 20 17 85% 11 55% 10 50% 7 35% 7 35% 6 30% 6 30%          
March 2017 22 16 73% 13 59% 8 36% 5 23% 4 18% 3 14%            
April 2017 62 52 84% 21 34% 15 24% 10 16% 8 13%              
May 2017 31 18 58% 15 48% 12 39% 9 29%                
June 2017 16 13 81% 9 56% 5 31%                  
July 2017 20 18 90% 12 60%                    
August 2017 24 19 79%                      

Plans Breakout

Other Plans

Plans

Churned Customers