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User Churn

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Churn Time:  
from 30 days ago
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Breakout
Cancellations
Unpaid
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Customer Retention

Relative Absolute
Relative Absolute
Subscription Months since account creation
0 1 2 3 4 5 6 7 8 9 10 11
January 2017 33 28 85% 21 64% 16 48% 12 36% 11 33% 9 27% 9 27% 7 21% 5 15% 5 15% 3 9% 3 9%
February 2017 21 18 86% 12 57% 11 52% 7 33% 7 33% 6 29% 6 29% 6 29% 6 29% 5 24% 5 24%  
March 2017 22 16 73% 13 59% 8 36% 5 23% 4 18% 3 14% 3 14% 3 14% 3 14% 3 14%    
April 2017 62 52 84% 21 34% 15 24% 10 16% 8 13% 8 13% 7 11% 8 13% 8 13%      
May 2017 31 18 58% 15 48% 12 39% 9 29% 9 29% 7 23% 6 19% 6 19%        
June 2017 16 13 81% 9 56% 5 31% 4 25% 3 19% 1 6% 1 6%          
July 2017 20 18 90% 12 60% 7 35% 4 20% 3 15% 3 15%            
August 2017 25 20 80% 13 52% 11 44% 10 40% 9 36%              
September 2017 31 28 90% 16 52% 14 45% 10 32%                
October 2017 36 25 69% 15 42% 7 19%                  
November 2017 29 21 72% 13 45%                    
December 2017 27 18 67%                      

Plans Breakout

Other Plans

Plans

Churned Customers